1. Acceptance of Terms

By visiting this website, requesting information, submitting a contact form, clicking a call or text link, or communicating with Daiane's Cleaning PA through this website, you agree to follow these Terms of Use and all applicable rules related to your use of the website.

These Terms of Use apply only to website use and general service communication. Any cleaning service arrangement may involve additional details discussed directly between the client and Daiane's Cleaning PA.

2. Use of This Website

This website is provided to share information about Daiane's Cleaning PA, cleaning services, service areas, contact options, and estimate requests.

• You agree to use this website for lawful purposes only.
• You agree not to misuse, damage, interfere with, or attempt to disrupt the website.
• You agree not to submit false, misleading, abusive, harmful, or unlawful information.
• You agree not to copy or reuse website content for unauthorized commercial purposes.

3. Cleaning Services and Estimates

Daiane's Cleaning PA provides cleaning service information through this website, including regular cleaning, deep cleaning, apartment cleaning, commercial cleaning, office cleaning, move-in cleaning, move-out cleaning, post-construction cleaning, recurring cleaning, and custom cleaning.

Submitting a form or contacting Daiane's Cleaning PA does not create a confirmed booking, guaranteed appointment, or final service agreement. Cleaning services, availability, scheduling, scope of work, and estimates are reviewed and discussed directly with the client.

Estimates may depend on the size of the space, condition, cleaning needs, service type, location, frequency, access, and any client preferences or special requests.

4. Appointments, Scheduling, and Access

Appointment times, visits, and cleaning schedules are subject to availability, route, travel distance, property access, and service details. Daiane's Cleaning PA may confirm appointment information by text message, phone call, email, or other direct communication.

• Clients are responsible for providing accurate contact and access information.
• Clients should provide clear details about the service location and cleaning needs.
• Schedule changes should be communicated as soon as possible.
• Daiane's Cleaning PA may reschedule when needed due to emergencies, weather, access issues, or unexpected delays.

5. Client Responsibilities

Clients are responsible for preparing the space in a reasonable way before a cleaning visit or estimate appointment. This may include providing access, securing pets, communicating any special instructions, and identifying delicate, valuable, damaged, or sensitive items.

• Secure pets before arrival when applicable.
• Remove or protect fragile, valuable, or irreplaceable items.
• Inform Daiane's Cleaning PA about surfaces, materials, or products that require special care.
• Communicate preferred products before the cleaning if you want specific supplies used.
• Provide a safe and accessible environment for the cleaning service.

6. Payments

Payment details are discussed directly with the client. Daiane's Cleaning PA may accept payment methods including Zelle, cash, check, and Venmo.

Payment is generally expected according to the agreement made directly with the client. Any payment timing, deposit, balance, or service-specific payment expectation should be confirmed before the cleaning service begins.

7. Cancellations and Rescheduling

If you need to cancel or reschedule a visit or cleaning appointment, please contact Daiane's Cleaning PA as soon as possible by text message, phone call, or email.

Repeated last-minute cancellations, missed appointments, lack of access, or schedule changes may affect future availability or booking decisions.

8. Service Concerns and Follow-Up

Daiane's Cleaning PA aims to provide detailed and reliable cleaning service. If something needs attention after a cleaning, the client should contact Daiane's Cleaning PA promptly so the concern can be reviewed.

Depending on the situation, Daiane's Cleaning PA may discuss a reasonable next step, which may include returning to address a specific concern when appropriate or offering a thoughtful adjustment on a future cleaning service. Any follow-up decision is reviewed case by case.

9. No Website or Service Guarantees

This website is provided for general informational purposes. Daiane's Cleaning PA makes reasonable efforts to keep website information accurate, but does not guarantee that all content is complete, current, error-free, or available at all times.

Cleaning results may vary depending on the condition of the space, surface materials, buildup, previous maintenance, access, available time, client requests, and other factors outside the control of Daiane's Cleaning PA.

10. Third-Party Links and Tools

This website may include third-party links or tools, including FormSubmit, Google Maps, social media platforms, email links, phone links, and other external services. These third-party services are controlled by their own providers.

Daiane's Cleaning PA is not responsible for third-party websites, external content, technical issues, policies, availability, or privacy practices.

11. Website Content and Intellectual Property

The content on this website, including text, layout, design, branding, graphics, photos, service descriptions, and other materials, is provided for Daiane's Cleaning PA website visitors.

You may not copy, reproduce, modify, distribute, reuse, or commercially exploit website content without written permission, except for personal, non-commercial use related to reviewing or requesting cleaning services.

12. Privacy

Your use of this website and any information you submit through forms or contact options is also governed by our Privacy Policy.

By submitting information through this website, you acknowledge that Daiane's Cleaning PA may contact you by phone, text message, or email regarding your request, estimate, appointment, or service-related communication.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Daiane's Cleaning PA is not responsible for damages arising from your use of this website, inability to access the website, reliance on website content, third-party tools, or external links.

Service-related concerns should be discussed directly with Daiane's Cleaning PA so the situation can be reviewed based on the specific facts, service scope, and client communication.

14. Changes to These Terms

Daiane's Cleaning PA may update these Terms of Use from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after updates means you accept the revised terms.

15. Contact Us

If you have questions about these Terms of Use, this website, or cleaning service requests, please contact Daiane's Cleaning PA using the information below.